FAQ

We currently ship all our parcels with UPS or DPD courier in E.U. Most of them should be delivered within 4-6 working days. If there is any delay contact us on contact@woocommerce-776604-2642617.cloudwaysapps.com and we will assist you or use the tracking number you got via email :

https://www.ups.com/pl/en/services/tracking/information.page

https://www.dpd.com/tracking

Yes, there is no problem with the return. It must be made within 14 days of receiving the product. Please, don’t let the product show visible signs of use: smell of perfume, hair or hair, fabric fraying.

You can return your order to our office in Poland

Fun2bemum (return)

ul. Plac  Trojana 1

83-333 Chmielno

POLAND

or if it’s cheaper and more convenient for you to one of our warehouses in E.U:

Global24

“Fun2bemum (FHU Napieralscy)”

22 rue Edmond Rostand porte 0012,

59130 Lambersart

France


Global24

“Fun2bemum (FHU Napieralscy)”

Carretera de Martorell 104-108,

08740 Sant Andreu de la Barca

Spain


Global24

“Fun2bemum (FHU Napieralscy)”

Via Papa Giovanni XXIII n 13/15,

20053 Rodano(Mi)

Italy

Please also attach the return form than can be downloaded from here: PDF

If after receiving the product, the size or color has turned out to be inappropriate, please complete the exchange form: PDF and return the product . In the meantime, you can place a new order for a different size and once we receive your inital order we will refund your money.
Please, don’t let the product show any visible signs of use: perfume smell, hair or dirt

Send us your height, weight, chest and hips measurements and if you are pregnant or right after birth, please send us such information at contact@woocommerce-776604-2642617.cloudwaysapps.com and we will do our best to help you. You can also use our size charts. All measurements were taken from the garment laying flat without inserts.

We are aware that the range of our babywearing clothes can be a little overwhelming, especially for those who start their adventure with babywearing. To give you a fairly accurate advice, we need to know at least: how many months your child has,  are you pregnant and do you prefer, for example, Polar, Softshell or cotton.

All our babywearing clothes require a sling or baby carrier. If you don’t know which one to choose it would be good if you have a babywearing consultation first at the place where you live.

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